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LUMBEE
GUARANTY BANK
CUSTOMER INFORMATION AND PRIVACY POLICY
At
Lumbee Guaranty Bank, the basis of each customer relationship, many
of which span generations, is trust. You have chosen to do business
with Lumbee Guaranty Bank, and we are obligated to honor that relationship
with great care, beginning with the information you have chosen
to share with us. We believe that your privacy should not be compromised.
At the same time, we want to offer you the array of financial products
and services you need to accomplish your financial goals. We believe
we can do both through the privacy policy outline below.
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Our
Customers Expect Privacy
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At
Lumbee Guaranty Bank, we believe the confidentiality and protection
of customer information is one of our fundamental responsibilities.
And while information is critical to providing quality service,
we recognize that one of our most important assets is our
customers' trust. Thus, the safekeeping of customer information
is a priority for Lumbee Guaranty Bank.
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Why
We Collect, Retain, and Use Customer Information
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We
collect, retain, and use information about you only where
we reasonably believe that it will help administer our business
or provide products, services, and other opportunities to
you. We collect and retain information about you only for
specific business purposes- and we will tell you why we are
collecting and retaining it upon your request. We use information
to protect and administer your records, accounts, and funds;
to comply with certain laws and regulations; to help us design
or improve our products and services; and to understand your
financial needs so that we can provide you with quality products
and superior services.
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We
Will Maintain Accurate Information
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We
continually strive to maintain complete and accurate information
about you and your accounts. Lumbee Guaranty Bank has established
procedures to ensure that your personal information is accurate,
current and complete. If you believe that our records contain
inaccurate or incomplete information about you, please notify
us. We will correct any erroneous information as quickly as
possible.
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We
Limit Employee Access To Your Information
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At
Lumbee Guaranty Bank, employee access to personally identifiable
customer information is limited to those with a business reason
to know such information. Employees are educated on the importance
of maintaining the confidentiality of customer information
and on these Privacy Principles. Because of the importance
of these issues, all Lumbee Guaranty Bank employees are responsible
for maintaining the confidentiality of customer information
and employees who violate these Privacy Principles will be
subject to disciplinary measures.
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Security
Procedures Protect Your Information
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Lumbee
Guaranty Bank is committed to the security of your financial
and personal information. All of our operational and data
processing systems are in a secure environment that protects
your account information from being accessed by third parties.
We maintain and grant access to customer information only
in accordance with our internal security standards.
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We
Restrict Disclosure of Account Information
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We
do not reveal specific information about your accounts or
other personally identifiable data to parties outside our
affiliated banks and companies for their independent use unless
it is under the following circumstances; you request or authorize
it: the information is provided to help complete a transaction
initiated by you; the information is provided to a reputable
credit bureau or similar reporting agency; or the disclosure
is lawfully permitted or required.
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We
Maintain Your Privacy When We Do Business Outside Our Bank
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It
is sometimes necessary to provide personally identifiable
information about you to a party outside our bank. When the
bank conducts business with third parties, it requires its
vendors and suppliers to maintain similar standards of conduct
regarding the privacy of personally identifiable customer
information provided to them.
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Providing
Privacy Information to Customers and Responding to Inquiries
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At
Lumbee Guaranty Bank, we value our customer relationships.
We want you to understand how we use the information you provide
and our commitment to ensuring your personal privacy. If you
have any questions about how Lumbee Guaranty Bank protects
confidential information, please call you local branch.
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Lumbee
Guaranty bank
Member FDIC
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