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LUMBEE
GUARANTY BANK
FINANCIAL PRIVACY DISCLOSURE
Protecting your privacy is important to Lumbee Guaranty Bank. We want you to understand what information we collect and how we use it. In order to provide our customers with a broad range of financial products and services as effectively and conveniently as possible we use technology to manage and maintain customer information. The following policy serves as a standard for all Lumbee Guaranty Bank employees for collection, use, retention and security of non-public personal information.
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Recognition of Customer Privacy Expectations
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Lumbee Guaranty Bank respects that our customers expect and deserve privacy. Information that has been entrusted to us will be held in the strictest confidence. We maintain high standards to ensure that the information is used only for appropriate business reasons in accordance with applicable laws and regulations.
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Collection, Use and Retention of Customer Information
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We collect non-public personal information about you from the following sources:
* Information we receive from you on your application or other forms;
* Information about your transactions with us or others; and
* Information we receive from a consumer reporting agency.
“Non-public Personal In formation” is non-public information about you that we obtain in connection with providing a financial product or service to you. For example, non-public personal information includes information regarding your account balance, payment history, and overdraft history.
We do not disclose any nonpublic personal information about our customers or former customers to anyone except as permitted by law. |
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Lumbee Guaranty Bank continually strives to maintain complete and accurate information about you and your accounts. If you believe that our records contain inaccurate or incomplete information about you, please notify us immediately. We will investigate your concerns and correct any inaccuracies.
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Employee Access to Customer Information
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Lumbee Guaranty Bank restricts access to non-public personal information about you to those employees who need to know that information to provide products or services to you. Employees who violate these standards will be subject to disciplinary measures. We maintain physical, electronic and procedural safeguards that comply with Federal Standards to guard your non-public personal information.
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Maintaining Customer Privacy with Third Party Business Partners
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We may disclose the following information to companies that perform marketing services on our behalf or to other financial institutions with which we have joint marketing arrangements:
* Information we receive from you on applications or other forms, such as your name, address, social security number, assets and income;
* Information about transactions with us, (our affiliates) or others, such as your account balance, payment history, parties to transactions; and
* Information we receive from credit bureaus, such as your creditworthiness and your payment history. |
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Restricted Disclosure Information
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Responsible use of information benefits our customers by protecting your privacy and be enabling us to offer you improved products and services based on your needs. It is our policy to prohibit the marketing of customer information to parties outside of our corporate family. Lumbee Guaranty Bank does not reveal specific information about your accounts or other personally identifiable data to external parties unless:
* You request disclosure of the information
* The information is necessary to complete a transaction or perform a service at your request;
* The information is provided to a reputable credit bureau or similar information reporting agency; or
* The disclosure is otherwise lawfully permitted or required. |
Lumbee
Guaranty bank
Member FDIC
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Pembroke, NC |
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